# Call qualification

Call qualification by Bruno agents: plugged into your tools, they prepare the result and you keep approval.

- **Page** : https://bruno.incwo.com/en/savoir-faire/qualification

## Agents qui maîtrisent ce savoir-faire
- Belle, Standardiste téléphonique — https://bruno.incwo.com/en/agents/phone

## Cas d'usage
- Call this contact to give them this information — https://bruno.incwo.com/en/ask-ai/appelle-ce-contact-pour-lui-donner-cette-information
- Call this contact to ask them a question — https://bruno.incwo.com/en/ask-ai/appelle-ce-contact-pour-lui-poser-une-question
- Add our new promotion to the answer script — https://bruno.incwo.com/en/ask-ai/ajoute-notre-nouvelle-promotion-au-script-de-reponse
- Summarize the latest calls to handle — https://bruno.incwo.com/en/ask-ai/resume-les-derniers-appels-a-traiter
- Who should be called back first? — https://bruno.incwo.com/en/ask-ai/qui-faut-il-rappeler-en-priorite
- Which calls need validation? — https://bruno.incwo.com/en/ask-ai/quels-appels-ont-besoin-d-une-validation
- Check the agent greeting script — https://bruno.incwo.com/en/ask-ai/verifie-le-script-d-accueil-de-l-agent