# Reply drafting

Reply drafting by Bruno agents: plugged into your tools, they prepare the result and you keep approval.

- **Page** : https://bruno.incwo.com/en/savoir-faire/reply-drafting

## Agents qui maîtrisent ce savoir-faire
- Ethan, Tri & réponse email — https://bruno.incwo.com/en/agents/email_triage
- Samir, Agent réclamations — https://bruno.incwo.com/en/agents/complaints_agent

## Cas d'usage
- Sort the inbox by priority and suggest replies. — https://bruno.incwo.com/en/ask-ai/trie-l-inbox-par-priorite-et-propose-les-reponses
- Which emails need human approval? — https://bruno.incwo.com/en/ask-ai/quels-emails-demandent-une-validation-humaine
- Prepare the follow-ups to send today. — https://bruno.incwo.com/en/ask-ai/prepare-les-relances-a-envoyer-aujourd-hui
- Summarize the messages to delegate. — https://bruno.incwo.com/en/ask-ai/resume-les-messages-a-deleguer
- Spot hidden meetings or deadlines. — https://bruno.incwo.com/en/ask-ai/repere-les-rendez-vous-ou-deadlines-cachees
- Prepare a reply to this complaint. — https://bruno.incwo.com/en/ask-ai/prepare-une-reponse-a-cette-reclamation
- Summarize this customer case and escalation options. — https://bruno.incwo.com/en/ask-ai/resume-ce-cas-client-et-les-options-d-escalade
- Identify the likely cause of this dissatisfaction. — https://bruno.incwo.com/en/ask-ai/identifie-la-cause-probable-de-cette-insatisfaction