# Tenant, owner, contractor and insurer aligned

The manager sees what truly blocks: document, approval, quote or access.

- **Page** : https://bruno.incwo.com/en/use-cases/coordonner-travaux-sinistre-gestion-locative
- **Secteurs** : Real estate, Field services, Trades & field work
- **Fonctions** : Ops, Customer success, Finance

## The situation
A rental water damage case involves photos, insurance, quote, flat access, tenant and owner.

## What you want
I want the file to move forward without repeating the same information to each party.

## A plain AI chat
An AI chat writes emails, but it does not maintain timeline, documents, quotes and everyone's availability.

## With Bruno
Bruno maintains the claim thread, prepares party-specific messages and lists blocking actions.

## Agents involved
- Claim agent
- Coordination agent
- Contractors agent

## Deliverables
- File timeline
- Party messages
- Blocking actions
- Photo file

## Gains
- Files ready before service, sale or follow-up
- Fewer scattered calls and improvised callbacks