# Turn habits into a reliable checklist

The routine becomes transferable without turning the shop into a 40-page manual.

- **Page** : https://bruno.incwo.com/en/use-cases/documenter-procedure-ouverture-fermeture
- **Secteurs** : Local shops, Hospitality
- **Fonctions** : Ops, HR, Delivery

## The situation
Opening and closing live in two people's heads: till, alarm, fridges, lights, terrace, orders, messages and exceptions.

## What you want
I want a simple checklist so a replacement can open or close without panic.

## A plain AI chat
An AI chat gives a generic checklist, but misses local gestures: the sticky door, fridge to check, neighbor to warn.

## With Bruno
Bruno extracts real habits, exceptions and critical checks, then produces a short maintainable checklist.

## Agents involved
- Procedure agent
- Exceptions agent
- Training agent

## Deliverables
- Opening checklist
- Closing checklist
- Local exceptions
- Mini guide

## Gains
- Reusable operating memory when someone is away
- A small team better aligned without heavy meetings