# Turn an oral routine into an SOP

An SOP, checklist, RACI and exception tracking format.

- **Page** : https://bruno.incwo.com/en/use-cases/documenter-process-interne
- **Secteurs** : Consulting, Agencies, Industrial, Finance
- **Fonctions** : Ops, Delivery, Finance

## The situation
The process lives in a few people's heads, creating dependency, mistakes and slowness.

## What you want
Help me turn this process into a clear procedure the team can use.

## A plain AI chat
An AI chat can write a procedure, but it does not capture exceptions, roles, checks and useful formats on its own.

## With Bruno
Bruno structures the knowledge into SOP, checklist, roles and reusable checkpoints.

## Agents involved
- Operations
- Documentation
- Quality

## Deliverables
- SOP
- Checklist
- RACI
- Quality check

## Gains
- A reusable team asset