# Secure quantities, allergies, pickup and deposit

On Saturday morning, the team knows what to prepare, for whom and at what time.

- **Page** : https://bruno.incwo.com/en/use-cases/gerer-commandes-boucherie-traiteur
- **Secteurs** : Local shops, Hospitality
- **Fonctions** : Ops, Sales, Customer success

## The situation
Catering orders arrive at the counter, by phone or email, with quantities and constraints often changing.

## What you want
I want to avoid platter, timing or allergen mistakes.

## A plain AI chat
An AI chat writes a confirmation, but it does not keep deposit, pickup, quantities and production notes together.

## With Bruno
Bruno turns each request into an order brief, prepares confirmation and outputs the production list.

## Agents involved
- Order agent
- Production agent
- Confirmation agent

## Deliverables
- Order brief
- Production list
- Customer confirmation
- Deposits to check

## Gains
- Files ready before service, sale or follow-up
- Steadier service with the same small team