# Align departures, priorities, linen and incidents

Critical rooms go first and incidents do not stay buried in a notebook.

- **Page** : https://bruno.incwo.com/en/use-cases/gerer-menage-chambres-hotel
- **Secteurs** : Hospitality, Field services
- **Fonctions** : Ops, Delivery, Customer success

## The situation
Housekeeping depends on departures, arrivals, guest requests, available linen and small room incidents.

## What you want
I want the team to know which rooms to do first and what to report.

## A plain AI chat
An AI chat makes a cleaning checklist, but it does not track real departures, priorities, linen and room incidents.

## With Bruno
Bruno prepares the housekeeping route, flags urgencies and keeps incidents to handle before arrival.

## Agents involved
- Rooms agent
- Housekeeping agent
- Incident agent

## Deliverables
- Housekeeping plan
- Priority rooms
- Incidents to handle
- Linen needs

## Gains
- A calmer schedule without heavy coordination
- Steadier service with the same small team