# Documents, absences, slots and parent messages

Practitioners keep sessions focused and admin moves forward between slots.

- **Page** : https://bruno.incwo.com/en/use-cases/gerer-rappels-orthophoniste-parents
- **Secteurs** : Paramedical practices
- **Fonctions** : Ops, Customer success

## The situation
The practice exchanges with parents about absences, proof, slot changes and administrative documents.

## What you want
I want clear administrative follow-up without interrupting sessions.

## A plain AI chat
An AI chat drafts a parent message, but it does not track absences, documents, slots and practice rules.

## With Bruno
Bruno prepares administrative reminders, classifies requests and flags what awaits human approval.

## Agents involved
- Reminder agent
- Documents agent
- Scheduling agent

## Deliverables
- Admin queue
- Parent messages
- Slots to reschedule
- Missing documents

## Gains
- Fewer scattered calls and improvised callbacks
- A calmer schedule without heavy coordination