# Connect fault, part, supplier, lead time and customer

Stock and jobs coordinate without a last-minute patched spreadsheet.

- **Page** : https://bruno.incwo.com/en/use-cases/organiser-commandes-pieces-detachees
- **Secteurs** : Industrial, Garages & auto workshops, Trades & field work
- **Fonctions** : Ops, Delivery, Finance

## The situation
Spare parts are ordered for a fault, customer, machine, lead time and sometimes warranty.

## What you want
I want to know which parts to order and which customers to warn if lead time slips.

## A plain AI chat
An AI chat makes a list, but it does not connect fault, stock, supplier, customer and next intervention.

## With Bruno
Bruno prepares orders, flags duplicates and customers affected by delay.

## Agents involved
- Parts agent
- Suppliers agent
- Affected customers agent

## Deliverables
- Parts list
- Orders to place
- Delays to flag
- Linked jobs

## Gains
- A calmer schedule without heavy coordination
- Margins protected by better decisions