# Slots, applicants, keys and feedback centralized

The agency knows who came, who is serious and whom to follow up.

- **Page** : https://bruno.incwo.com/en/use-cases/organiser-visites-biens-immobiliers
- **Secteurs** : Real estate
- **Fonctions** : Sales, Ops, Customer success

## The situation
Visits involve applicants, availabilities, keys, owner notes, questions and post-visit feedback.

## What you want
I want to fill useful slots without losing applicant feedback.

## A plain AI chat
An AI chat suggests a visit message, but it does not track schedule, keys, profiles, feedback and follow-ups.

## With Bruno
Bruno prepares slots, confirmations and the feedback summary to handle.

## Agents involved
- Visits agent
- Applicants agent
- Feedback agent

## Deliverables
- Visit schedule
- Confirmations
- Applicant feedback
- Follow-ups to make

## Gains
- A calmer schedule without heavy coordination
- Fewer scattered calls and improvised callbacks