# Appointments, prescriptions, documents and follow-ups sorted

The practice reduces missing documents and repeated reception calls.

- **Page** : https://bruno.incwo.com/en/use-cases/preparer-bilans-kine-administratifs
- **Secteurs** : Paramedical practices
- **Fonctions** : Ops, Customer success, Finance

## The situation
A physio practice must track prescriptions, renewals, attendance, documents and administrative patient questions.

## What you want
I want to prepare administrative files without touching clinical content.

## A plain AI chat
An AI chat summarizes a document, but it does not track deadlines, missing documents and patient follow-ups.

## With Bruno
Bruno flags incomplete files, prepares reminders and keeps the administrative part clean.

## Agents involved
- Files agent
- Prescriptions agent
- Follow-up agent

## Deliverables
- Incomplete files
- Patient follow-ups
- Deadlines to track
- Filed documents

## Gains
- Files ready before service, sale or follow-up
- Fewer scattered calls and improvised callbacks