# Classify damage, parts, insurance and appointment

The garage replies fast without underestimating poorly photographed damage.

- **Page** : https://bruno.incwo.com/en/use-cases/preparer-devis-carrosserie-photos
- **Secteurs** : Garages & auto workshops, Trades & field work
- **Fonctions** : Sales, Ops, Customer success

## The situation
Bodywork requests arrive with photos, insurance, urgency, replacement vehicle and parts to estimate.

## What you want
I want to know whether the file is clear enough for a quote or needs an in-person check.

## A plain AI chat
An AI chat describes a dent, but it does not connect photos, insurance, customer history and workshop availability.

## With Bruno
Bruno sorts photos, prepares questions and flags quotes that need a workshop visit.

## Agents involved
- Damage photos agent
- Quote agent
- Insurance agent

## Deliverables
- Quote file
- Useful photos
- Customer questions
- Workshop appointment

## Gains
- Files ready before service, sale or follow-up
- Margins protected by better decisions