# Align client documents, constraints and city-hall questions

The firm knows whether the file is ready, incomplete or blocked by a customer or city-hall decision.

- **Page** : https://bruno.incwo.com/en/use-cases/preparer-dossier-architecte-permis
- **Secteurs** : Real estate, Consulting
- **Fonctions** : Ops, Delivery, Customer success

## The situation
A small architecture firm receives plans, photos, local-planning constraints, city-hall exchanges and client choices in several waves.

## What you want
I want to see what is missing before promising a submission date or following up with the client.

## A plain AI chat
An AI chat can make a generic checklist, but it does not connect documents, local constraints, plan version and latest decisions.

## With Bruno
Bruno structures the file, spots missing documents, prepares customer questions and keeps versions in the right context.

## Agents involved
- Permit file agent
- Missing documents agent
- Customer follow-up agent

## Deliverables
- File status
- Document list
- Customer questions
- Constraint summary

## Gains
- Fewer lost details before production or service
- Reusable business checklists for the team