# Documents, income, follow-ups and decision without chaos

The agency moves faster without handling sensitive documents carelessly.

- **Page** : https://bruno.incwo.com/en/use-cases/preparer-dossiers-location-agence-immobiliere
- **Secteurs** : Real estate
- **Fonctions** : Ops, Sales, Customer success

## The situation
Tenant files arrive incomplete, across separate emails, with sensitive documents and criteria to apply properly.

## What you want
I want to know which applications are complete before presenting them to the owner.

## A plain AI chat
An AI chat summarizes a pasted file, but it does not collect documents, track follow-ups or keep traceability.

## With Bruno
Bruno sorts documents, flags gaps and prepares a cautious summary to approve.

## Agents involved
- File agent
- Documents agent
- Candidate follow-up agent

## Deliverables
- File statuses
- Missing documents
- Owner summary
- Candidate follow-ups

## Gains
- Files ready before service, sale or follow-up
- Fewer scattered calls and improvised callbacks