# Qualify requests, documents and test-drive slots

The salesperson gets fewer improvised drives and more genuinely usable appointments.

- **Page** : https://bruno.incwo.com/en/use-cases/preparer-essais-vehicules-garage-occasion
- **Secteurs** : Garages & auto workshops
- **Fonctions** : Sales, Ops, Customer success

## The situation
Test-drive requests arrive by phone, website or messaging. Some are serious, others vague, and vehicles are not always ready.

## What you want
I want to prepare test drives worth the trip, with the right documents and the right car ready.

## A plain AI chat
An AI chat can write a sales reply, but it does not connect vehicle, availability, financing, license, latest exchange and preparation status.

## With Bruno
Bruno qualifies the request, prepares the slot, lists documents to ask for and flags what the workshop must check before the drive.

## Agents involved
- Qualification agent
- Test-drive scheduling agent
- Vehicle preparation agent

## Deliverables
- Qualified requests
- Test-drive slots
- Documents to request
- Workshop preparation

## Gains
- Fewer lost slots and late follow-ups
- Cleaner customer files before the next action