# Track orders, times, addresses and constraints

The team prepares flowers and deliveries without searching through messages.

- **Page** : https://bruno.incwo.com/en/use-cases/preparer-livraisons-fleuriste-evenements
- **Secteurs** : Local shops, Hospitality
- **Fonctions** : Ops, Delivery, Customer success

## The situation
Bouquets, funerals, weddings and shop windows do not have the same times, addresses, contacts and margin for error.

## What you want
I want to prepare tomorrow's deliveries with arrangements, contacts and instructions in one place.

## A plain AI chat
An AI chat can write a customer message, but it does not check times, addresses, payments and arrangement details.

## With Bruno
Bruno turns orders into a delivery route with arrangement cards, confirmations and missing-detail alerts.

## Agents involved
- Flower order agent
- Delivery route agent
- Customer confirmation agent

## Deliverables
- Delivery route
- Arrangement cards
- Confirmations
- Detail alerts

## Gains
- A day prepared with the right inputs
- Usable files without digging through messages