# Contacts, access, critical tasks and delegation ready

An unexpected absence becomes an organized degraded mode, not a full stop.

- **Page** : https://bruno.incwo.com/en/use-cases/preparer-plan-continuite-absence-cle
- **Secteurs** : Consulting, Local shops, Field services
- **Fonctions** : Leadership, Ops, HR

## The situation
In a small business, absence of the owner, scheduler or assistant can block calls, access, follow-ups and decisions.

## What you want
I want the business to hold for a few days without everything relying on one person.

## A plain AI chat
An AI chat writes a generic plan, but it does not know your critical tasks, contacts, access and current files.

## With Bruno
Bruno prepares a continuity brief with tasks, owners, access to check and decisions to delegate.

## Agents involved
- Continuity agent
- Critical tasks agent
- Delegation agent

## Deliverables
- Continuity plan
- Critical tasks
- Access to check
- Delegations

## Gains
- Less dependence on the owner's memory
- Steadier service with the same small team