# Align skills, rooms, absences and appointments

The week starts with fewer gaps, conflicts and front-desk changes.

- **Page** : https://bruno.incwo.com/en/use-cases/preparer-planning-salon-beaute-equipe
- **Secteurs** : Local shops, Paramedical practices
- **Fonctions** : Ops, HR, Customer success

## The situation
A salon must coordinate staff, rooms, treatment durations, absences and specific customer requests.

## What you want
I want to prepare the week without double-booking a room or assigning a treatment to the wrong person.

## A plain AI chat
An AI chat suggests a generic schedule, but it does not read real appointments, skills, rooms and absences.

## With Bruno
Bruno flags conflicts, prepares adjustments and customer or team messages to approve.

## Agents involved
- Scheduling agent
- Skills agent
- Confirmations agent

## Deliverables
- Weekly schedule
- Conflicts to solve
- Team messages
- Customer reminders

## Gains
- A calmer schedule without heavy coordination
- Steadier service with the same small team