# Understand site, risks and access before visiting

The sales visit starts from the real need, not a generic demo.

- **Page** : https://bruno.incwo.com/en/use-cases/qualifier-demande-alarme-videosurveillance
- **Secteurs** : Trades & field work, Field services, Local shops
- **Fonctions** : Sales, Ops, Customer success

## The situation
Shops, practices and homeowners request alarms with very different risks, access constraints and budgets.

## What you want
I want to prepare a useful visit without selling a system from a vague request.

## A plain AI chat
An AI chat describes alarm types, but it does not connect plans, hours, incidents, insurance and site constraints.

## With Bruno
Bruno qualifies the request, prepares sensitive questions and creates a visit file with proof and constraints.

## Agents involved
- Security qualification agent
- Site agent
- Quote agent

## Deliverables
- Visit brief
- Risk questions
- Documents to request
- Quote assumptions

## Gains
- Files ready before service, sale or follow-up
- Margins protected by better decisions