# Follow up quotes without forgetting anyone

A queue of follow-ups ready to approve, with priority, history and next step.

- **Page** : https://bruno.incwo.com/en/use-cases/relancer-devis-tpe
- **Secteurs** : Trades & field work, Local shops, Field services
- **Fonctions** : Sales, Finance, Ops

## The situation
Quotes are sent between two jobs, then sit unanswered because nobody knows whom to follow up or with what tone.

## What you want
I want simple, polite and adapted follow-ups for my pending quotes.

## A plain AI chat
An AI chat writes a generic email, but does not account for amount, timing, customer and last exchange.

## With Bruno
Bruno ranks quotes to follow up, prepares the right message and keeps replies in the sales follow-up.

## Agents involved
- Quote agent
- Sales follow-up agent
- Cash agent

## Deliverables
- Quote follow-up list
- Personalized messages
- Sales priorities
- Next-action tracker

## Gains
- Fewer missed follow-ups and missing details
- Admin time recovered every week