# Follow up with context, not an empty message

The follow-up opens a real next step instead of merely reminding about the quote.

- **Page** : https://bruno.incwo.com/en/use-cases/relancer-prospects-services-b2b
- **Secteurs** : Consulting, Agencies
- **Fonctions** : Sales, Marketing, Leadership

## The situation
Small service firms lose opportunities for lack of context-aware follow-up.

## What you want
I want to know whom to follow up, with what, without sounding automated.

## A plain AI chat
An AI chat writes a polite email, but does not know why the prospect stalled.

## With Bruno
Bruno retrieves context, objection, sent files and prepares a useful follow-up.

## Agents involved
- Mission agent
- Minutes agent
- Follow-up agent

## Deliverables
- Client synthesis
- Action plan
- Prepared follow-ups
- Method base

## Gains
- Less loss between meeting, notes and actions
- Expertise reusable from one mission to another