# Proof, credits, follow-ups and stock impact tracked

Disputes no longer disappear in an inbox after the first follow-up.

- **Page** : https://bruno.incwo.com/en/use-cases/suivre-litiges-fournisseurs-tpe
- **Secteurs** : Local shops, Finance, Industrial
- **Fonctions** : Finance, Ops, Customer success

## The situation
A supplier dispute mixes incomplete delivery, invoice, photos, expected credit, customer impact and next follow-up.

## What you want
I want to recover the credit without losing proof or blocking sales.

## A plain AI chat
An AI chat drafts a follow-up, but it does not keep proof, delivery note, invoice, supplier promise and business impact.

## With Bruno
Bruno maintains the dispute file, prepares follow-ups and flags cases affecting stock or end customer.

## Agents involved
- Disputes agent
- Proof agent
- Credits agent

## Deliverables
- Dispute file
- Supplier follow-ups
- Expected credits
- Stock impact

## Gains
- Margins protected by better decisions
- Files ready before service, sale or follow-up