# Batch, proof, production impact and supplier answer

The supplier receives a factual file and the workshop knows what to do with the batch.

- **Page** : https://bruno.incwo.com/en/use-cases/suivre-reclamations-qualite-fournisseur
- **Secteurs** : Industrial, Finance
- **Fonctions** : Ops, Delivery, Finance

## The situation
A supplier non-conformity needs batch, photos, measurements, production impact, credit or replacement.

## What you want
I want to handle the issue without losing proof or blocking a customer order.

## A plain AI chat
An AI chat writes a complaint, but it does not track batch, measurements, production impact and supplier promises.

## With Bruno
Bruno prepares the quality file, follow-ups and production decisions to approve.

## Agents involved
- Supplier quality agent
- Proof agent
- Production agent

## Deliverables
- Non-conformity file
- Batch proof
- Supplier follow-up
- Production impact

## Gains
- Files ready before service, sale or follow-up
- Margins protected by better decisions