# Fitting, measurements, deadline and pickup without confusion

The workshop knows what to sew first and whom to notify before pickup.

- **Page** : https://bruno.incwo.com/en/use-cases/suivre-retouches-atelier-couture
- **Secteurs** : Local shops, Trades & field work
- **Fonctions** : Ops, Customer success, Sales

## The situation
Alterations arrive with fitting, measurements, photos, deposit, event date and customer pickup.

## What you want
I want to avoid a dress ready too late or a forgotten measurement.

## A plain AI chat
An AI chat can draft an SMS, but it does not maintain measurements, fittings, prices and workshop priorities.

## With Bruno
Bruno prepares alteration records, flags sensitive deadlines and customers to confirm.

## Agents involved
- Alterations agent
- Measurements agent
- Pickup agent

## Deliverables
- Alteration briefs
- Workshop priorities
- Pickup messages
- Deposits to check

## Gains
- A calmer schedule without heavy coordination
- Files ready before service, sale or follow-up