# Keep quotes, dates, proof and follow-ups aligned

The SMB keeps control of the file even when part of the work leaves the internal team.

- **Page** : https://bruno.incwo.com/en/use-cases/suivre-sous-traitants-pme
- **Secteurs** : Field services, Industrial, Trades & field work
- **Fonctions** : Ops, Delivery, Finance

## The situation
The SMB brings in plumbers, lift operators, electricians or carriers, but quotes, visits and proof stay scattered.

## What you want
I want to track who owes what, by when, and what is missing before invoicing or closing.

## A plain AI chat
An AI chat can draft a follow-up, but does not maintain the quote, intervention, proof, invoice and end-customer chain.

## With Bruno
Bruno tracks subcontractors by file, flags missing proof and prepares follow-ups or customer summaries.

## Agents involved
- Subcontractor agent
- Proof agent
- Billing agent

## Deliverables
- Subcontractor tracker
- Follow-ups
- Missing proof
- Customer summary

## Gains
- Fewer topics left in emails or in the owner's head
- A calmer back office even with a small team