# Avoid approving the wrong file

Production starts from the right file, with a clear trail if the customer disputes.

- **Page** : https://bruno.incwo.com/en/use-cases/suivre-validations-bat-imprimerie
- **Secteurs** : Agencies, Local shops
- **Fonctions** : Ops, Delivery, Customer success

## The situation
Proofs, corrections, formats and print dates often move between email, Drive and calls.

## What you want
I want to know which file is approved before starting production.

## A plain AI chat
An AI chat can list a proofing procedure, but does not track versions and client approvals over time.

## With Bruno
Bruno links each version to client feedback, prepares follow-ups and flags missing explicit approval.

## Agents involved
- Client brief agent
- Production agent
- Approval agent

## Deliverables
- Usable brief
- Production plan
- Approval message
- Client follow-up

## Gains
- Fewer vague briefs and scattered feedback
- Cleaner client approvals