# References, quantities, deadlines and exceptions under control

The order goes out faster with fewer SKU or price disputes.

- **Page** : https://bruno.incwo.com/en/use-cases/traiter-commandes-recurrentes-negoce
- **Secteurs** : Industrial, Local shops
- **Fonctions** : Ops, Sales, Delivery

## The situation
A B2B distributor receives email orders with similar SKUs, negotiated prices and sensitive deadlines.

## What you want
I want to prepare the order without mixing up SKU, price or delivery address.

## A plain AI chat
An AI chat does not know customer prices, ordering habits and accepted substitutions.

## With Bruno
Bruno matches the order to history, flags differences and prepares confirmations.

## Agents involved
- Order agent
- Margin agent
- Transport agent

## Deliverables
- Order file
- Pricing points
- Supplier follow-up
- Customer message

## Gains
- Fewer errors on prices, references and lead times
- Better protected margins