I want a simple view of customer data and requests, without launching an oversized legal project.
An AI chat recites GDPR principles, but it does not map your tools, forms and actual requests.
Bruno helps maintain the operational register: sources, uses, received requests, consent to check and messages to approve.
The small business can answer a customer request cleanly without getting lost in a legal binder.
Bruno makes this useful by connecting daily interruptions to durable follow-up: message, task, follow-up, approval and memory.
Mobilized foundations- Connected tools: calendar, email, spreadsheets, Drive, lightweight CRM or team messaging feed the file without retyping.
- Action memory: each request keeps its customer, context, received documents, follow-ups and next step.
- Human control: Bruno prepares, sorts and follows up, while sensitive messages and committing actions stay approved.
- Field gain: the goal is not to produce a long report, but to move a real request forward without retyping.
Apply the "Know where contacts, consent and requests live" use case in my company context.
- The priority deliverables are produced: Operational register, Data sources, Requests to handle, Messages to approve.
- Assumptions, risks and required human approvals are explicit.
- The result is reusable by the team, as in the Peau Neuve, a 5-person beauty salon example.
Info to clarify
- What is the exact context of your company, customer or project?
- Which documents, data or conversations can Bruno use as a starting point?
- Which deliverables do you want first, and which ones can wait?
- Who must approve the result before any external action is launched?
The salon uses a till, booking tool, occasional SMS campaigns and a spreadsheet of customer preferences. A customer asks what data is kept and wants to stop receiving promotional messages. The manager wants to answer cleanly without launching heavy legal work, and especially understand where the information must be changed.
Bruno maps operational sources, prepares the reply to approve and lists the places to update: booking, SMS, spreadsheet and customer file. It also keeps a trace of the request and response. The salon does not pretend to have a compliance department; it can handle a concrete customer case seriously.
Created agents
- Customer data agent
- GDPR requests agent
- Consent agent
Delivered assets
- Customer source map
- Reply to approve
- Update actions